Restaurant Automation

September 11, 2019

By: Foodlosofia

Advancements in technology have revolutionized the way the manufacturing sector works by helping it become a lot more efficient.

However, automation is still yet to be successfully and fully implemented in the food industry across the globe. Therefore, a vast number of large-scale businesses are now working on developing technology that would automate the majority of tasks pertaining to food processing. This technological advancement is having and will continue to have a significant impact on business owners, staff members and customers. Take a look at some of the businesses that are changing the rules of the game. 


Just-like-human-made

Spyce is an innovative food startup that aims to prepare customized meals with a controlled robotic system that is able to cook the ingredients perfectly. Its culinary star is a 9-foot long, 14-foot wide robotic kitchen, so not really an employee at all.

The machine wirelessly collects multiple orders from a bank of self-service menu kiosk and displays the name of the guests whose orders are being prepared. Then, it pipes the various ingredients from refrigerated hoppers into a spinning wok to be cooked and tossed, and dumps the hot meal into a compostable bowl waiting on the counter below. Only then a human touch is involved to finish the recipe, adding fresh ingredients and handing over the order. Thanks to the inclusion of sensors and portion control, the food processing time is reduced, the quality is standardized, and portions are controlled. This way, customers can always enjoy a reliable product and owners a controlled business model.

“At the end of the day, a restaurant is all about hospitality and, obviously, how good the food is. We see the automation as a tool to allow us to serve incredible quality to more people. A necessary component is the human touch – the presentation, the personalization, the handing it to you with a smile” said Kale Rogers the COO of the startup. Spyce’s revolution is in its interpretation of a fast and customized meal, giving customers a “just-like-human-made” meal.


Instant Barista

Cafes can get busy, specially during mornings and lunch breaks. But at Cafe X, a coffee bar in San Francisco, your barista is a robot that pulls orders from a touch-screen monitor and pours a variety of drinks. From espressos, drip coffee, nitro cold brew, cappuccino or iced matcha latte, you can even choose to have single-origin beans in your coffee.

The robotic arms serves these drinks under a minute and will get your order right every time. You’ll go through the same process if you order through the Cafe X app, in which you’ll receive a pickup code to insert once you get to the coffee station.

Alongside the robot, Cafe X counts with an expert barista, which focuses on customer interactions and suggestions, while the robotic arm does the job. This innovative model has as a result a constant and standard product for the customer and a more enjoyable, stress free user journey, achieving the perfect distribution of tasks between machines and humans.


Innovation by Design

Creator may be the first incredibly appealing robotic restaurant we’ve seen. Here, everything is prepared to order by a finely-tuned burger making machine: the meat is freshly grounded, toppings like pickles and tomatoes are freshly sliced, buns are toasted, and patties are cooked between two hot iron plates.

The main business value of the startup is to sell hamburgers of good quality at a really cheap price by investing on the product’s quality and reducing staff costs. The CEO’s past in the kitchen keeps Creator in touch with the human element. He thinks the idea of a staff-less restaurant where you order on a computer sounds “dystopian.” That’s why Creator counts with staff ready to take your order and transfer it to the robotic chef.

What we love about this place is the idea of turning commoditized tasks, such as assembling burgers, into an aspirational, design driven piece of entertainment. All while revolutionizing the way fast food works.


New Fast Revolution

Mc Donald’s just launched a new to-go location that only serves food with no seating. Instead of being full of tables and chairs, the restaurant features touch screens for customers to order, and this is happening in the pilot in London. After the order is placed, customers can move to the collection area, where they wait for their order.

This system speeds up the service a lot since all the staff is busy preparing and placing the orders, giving clients their food much faster. In this case, food is still prepared by humans, but there’s no human touch throughout the customer experience.

This will revolutionize the restaurant world following the modern society that is always busy and with short time to eat. Especially in places like airports or stations, this system will be perfect for people seeking food rapidly. Mc Donald’s is no stranger to revolutionizing the restaurant industry, and this seems like a revolution that’s starting now.

Foodlosofia

+ posts by Foodlosofia

Foodlosofia is a food design studio based in Monterrey, Mexico. We are a design center focused on the Food and Beverage Industry. Our aim is to create profitable, scalable, and sustainable business models that will help us move from commodities to experiences.

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